Japan, Sept. 16 -- TOSHIBA TEC CORP has got intellectual property rights for 'SHOPPING SUPPORT SYSTEM AND PROGRAM.' Other related details are as follows:
Application Number: JP,2023-212444
Category (FI): G06Q30/06,G06Q30/015
Stage: PROBLEM TO BE SOLVED: To provide a shopping support system and a program capable of causing a store clerk who can quickly respond to a support request from a customer to support the customer.SOLUTION: A shopping support system includes a cart terminal (first terminal device) to be carried by a customer in a store, a store clerk terminal (second terminal device) to be carried by a store clerk, and a server device configured to be communicably connected to the cart terminal and the store clerk terminal. The server device calculates a length of a path along a passage in the store between the cart terminal and the store clerk terminal based on a position of the cart terminal that issues a support request, a position of the store clerk terminal, and store map data storing a structure of the passage and information about a length of the passage (map information), and selects a store clerk who can support the customer using the cart terminal that issues the support request. The server device instructs the selected store clerk terminal to support the cart terminal.SELECTED DRAWING: Figure 12 (Grant)
Filing Date: Dec. 15, 2023
Publication Date: June 26, 2025
The original document can be viewed at: https://www.j-platpat.inpit.go.jp/p0100
Disclaimer: Curated by HT Syndication.
